Shipping policy

At Aurienne, we want your jewellery to reach you quickly, safely, and with complete peace of mind.

• Free UK Shipping: We proudly offer complimentary shipping on all orders within the United Kingdom.

• International Shipping: Delivery costs for orders outside the UK vary by destination and will be calculated at checkout.

• Processing Time: Orders are typically processed within 1–3 business days. You’ll receive a confirmation email once your jewellery is on its way.

• Delivery Time: UK orders usually arrive within 3–7 business days. International orders may take 7–20 business days depending on location and customs.

• Tracking: Every order comes with a tracking number so you can follow your package’s journey.

• Returns & Exchanges: If for any reason you’re not delighted with your purchase, we offer easy returns within 14 days of delivery. Items must be unworn and in original packaging.

• Customs & Duties: International customers are responsible for any applicable customs fees or import duties.

Aurienne is committed to making your shopping experience seamless, from checkout to the moment your jewellery arrives